Our Services

We believe that communication is at the core of effective Trust Administration. At Corcoran Administrators, our mission is to understand and preserve the uniqueness of each client. Our personalized and hands-on approach starts at the top. Each client is assigned to a dedicated and experienced account manager to complete and preserve the demands of all clients. We take great pride in making ourselves available to our clients and understand that each client’s situation is unique.

Corcoran Administrators’ employer billing and contribution system offers electronic access to its client employers. This allows employers to submit electronic eligibility and payment information through a secure and user-friendly online portal. With a state-of the-art encryption system and a fierce dedication to cyber security, CA understands the importance of a secure reporting process.

Corcoran Administrators manages several electronic relationships with service providers and vendors, including Anthem Blue Cross, Kaiser Permanente, United HealthCare and many others. Electronic flexibility enables our team the ability to resolve issues quickly and often after hours.

The core of our business model is customer service. Corcoran Administrators’ clients don’t have to listen to automated, pre-recorded messages or navigate through complex phone trees to get answers to urgent questions. Our customer service team’s role is to act as an advocate for each participant and employer when needed. We pride ourselves on a simple approach of answering the phone and responding in a timely fashion. We provide our clients with performance guarantees in abandonment rate and response times. We also track and record calls, allowing our management teams to conduct and maintain effective training programs. Our staff is supported by Spanish speaking representatives.