Our Mission
Communication, accountability, and transparency represent the core of our business model.
Transforming Plan Management
Corcoran Administrators eliminates the challenges that large TPAs face and offers its clients an unparalleled level of plan management and customer service. We offer the following to all our clients:
Dedicated support staff with individualized customer attention.
Customized Plan management.
Member advocacy for special cases.
Communication, accountability, and transparency every step of the way.
Elite Management, Personalized Service
Our clients receive the best of both worlds by taking advantage of the functionality of a large TPA and the personalization of a smaller, more focused TPA. We answer all member and provider calls with a careful and thoughtful approach. Each inquiry is explained thoroughly, ensuring that the member or participant is informed and educated about the ramifications of each determination. CA acts as a member advocate in cases where special attention is required and reports back to the client to provide the details of each case. Communication, accountability, and transparency make up the core of our business model.
In general, Third-Party Administrators have experienced problems in keeping pace with the numerous regulatory changes that have challenged the industry. Some of the smaller TPAs have either gone out of business or merged with larger TPAs. The larger TPAs have dedicated a great deal of resources to keep up with the constant changes, but have sacrificed customization for standardization. TPAs have lost sight of the more important element of their business: service. Corcoran Administrators offers its clients an unparalleled level of Plan Management and Customer Service.
Our Services
CA has developed solutions to provide clients with end-to-end systems as powerful as those of a large TPA, yet with the customer-focused services of a smaller and extremely agile TPA.
Claims Administration
Customized processing for medical, dental, and disability claims that maximizes savings and efficiency for clients.
Employer & Premium Billing
Secure electronic access through a user-friendly online portal for employer billing and contributions that emphasizes and prioritizes cyber-security.
Financial Administration
Independent CPA oversight ensures accurate banking reconciliations, accruals, and financial statements for clients.
Trust Administration
Personalized service with a dedicated account manager to meet each client’s unique trust administration needs.
Customer Service
Assistance through various channels, with performance guarantees and call tracking for effective training programs.
Other Services
COBRA and HIPAA administration, ensuring regulatory compliance with continuous system upgrades for evolving standards.
Client Testimonials
Read some of the kind words from clients who trust and value the work we do for them.
“Working with Corcoran Administrators is like a breath of fresh air. I always feel that our members needs are their top priority and I know the administrative team is acting as an advocate for our members. In other words… they go to bat for our members and that makes a big difference.”
Client
Member Services
“In my 30+ years serving as a Multi-Employer Trustee I have never worked with an Administrator that is as responsive as Corcoran Administrators. They answer 90% of my calls the first time and the other 10% of my calls are returned in less than one hour.”
Client
Multi-Employer Trustee